Our Team

We are deeply proud of our team

We share a passion for helping all education leaders to feel confident, capable and well supported in their vital work leading their communities. We hold to the highest quality standards and invest heavily in the ongoing professional growth of our community of coaches and facilitators.

The breadth of our leadership content and the quality of our professional development mean that we are an employer of choice for coaches and facilitators globally. We believe in the accreditation of coaching as a profession. Just as all schools require teachers to be qualified, we require all our coaches to hold professional coaching qualifications and have significant professional experience as leadership coaches before they join us.

Our global community includes over 400 coaches and facilitators across 45 countries across Asia, Europe, North America, Latin America, Australasia and Africa. We can offer coaching to leaders in 50 world languages.

Meet our UK team

Our UK team has a wealth of experience working with schools, colleges, universities and third sector organisations, and supporting leaders at all levels, including those in trust/executive and system leadership roles.  We work with a number of multi-academy trusts to support their central teams and develop their school leaders, and partner with a range of professional learning providers, funders and school networks – such as the UCL Institute of Education (where we coach participants on their NPQEL programme) and Challenge Partners.

We have over 25 professional coaches and facilitators across the UK who work with our education and non-profit clients. Our coaches all hold recognised coaching qualifications, many at advanced levels, and are typically members of the International Coach Federation, with Professional Coach or Associate Coach credentials. Others will be members of the European Mentoring and Coaching Council. All have hundreds of hours of coaching experience (thousands of hours in many cases) and all have a wealth of experience working with school leaders, as well as BTS' corporate sector clients.

Within the team, individual coaches will have received specialist training in particular approaches such as facilitation, executive coaching, ontological coaching, life coaching, solution-focused coaching, performance coaching, career coaching, team coaching, coaching supervision, the Harthill Leadership Development Framework, transactional analysis and neurolinguistic programming.  Many are master practitioners with regard to specific approaches, and all are trained and accredited to work transformationally with our BTS mindset-based leadership curriculum and toolkit.

Amongst our team, members also hold Masters and post-graduate qualifications in fields such as Change Agent Skills and Strategies, Psychology, Psychotherapy, Human and Organisational Systems, Education, and a range of relevant certificates in training, leadership development and assessment. We have coaches accredited to use a range of diagnostic assessment tools, including Myers Briggs MBTI®, Life Styles Inventory, Belbin team roles, Hogan, Firo-B®, Lominger 360 and Clifton Strengths. 

Meet a few of our team members below.

Denise Barrows_web

Denise BarrowsDirector

Melissa Hutchinson

Melissa HutchinsonProgramme Manager

Sarah Han

Sarah Han Marketing Manager

Linz Carter

Linz Carter Designer

Kevin_Whichello

Kevin WhichelloCoach & Facilitator

JulietteB

Juliette BaiglerCoach & Facilitator

Helen_Chambers_Headshot

Helen ChambersCoach & Facilitator

Chris Jackson headshot

Chris JacksonCoach & Facilitator

LouiseNorris_web

Louise NorrisCoach & Facilitator

anne shapcott_web

Anne ShapcottCoach & Facilitator

KM3_web

Karen MuirCoach & Facilitator

Jo Lally_web

Jo LallyCoach & Facilitator

Jean Crawford_web

Jean CrawfordCoach & Facilitator

dominique charles_web

Dominique CharlesCoach & Facilitator